TRAINING & DEVELOPMENT
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HNL Care Services Training offers comprehensive accredited in-house and on-site training programs aimed at the over-all skills development of HCA personnel.
Our training department comprises a team of Quality Compliance Assurance Personnel, Medical and Health, and Social Care Professionals, who recognized the need for a comprehensive quality CQC and Skills for Care Compliance training development for our HCA personnel.
We aim to ensure our workforce is keeping up to date, with essential mandatory staff`s CPD needs and requirements.
Our training courses focus on :
- Skills for Care Requirements
- CQC Compliance Courses
We offer training and consultancy services for health and social care organization`s and services to meet all the significant changes and legislation requirements, to set up the training and development of your organization workforce
Our training services include the following attributes which may be of benefit to your organization and staff:
- Care Certificate Training
- Caring for the Dementia individual
- End of Life Training
- Equality, Diversity and Human Rights training
- Fire Safety Training
- Food Hygiene/Food Safety Awareness
- Health and SafetyTraining
- Infection, Prevention, and Control Training
- Manual Handling Training
- Prepare to work in the care sector training Level 2 & 3
- Safe Administration of Medication Training
- Skills for care yearly update mandatory training: –
- Safeguarding Adults Training
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F.A.Qs
Frequently asked questions
- Care Certificate Training
- Caring for an Individual with Dementia
- End of Life Training
- Equality, Diversity, and Human Rights training
- Fire Safety Training
- Food Hygiene/Food Safety Awareness
- Health and Safety Training
- Infection, Prevention, and Control Training
- Manual Handling Training
- Preparation to work in the care sector training Level 2 & 3
- Safe Administration of Medication Training
- Safeguarding Adults Training
- Skills for Care Training
- Care Induction Training
- Skills for Care Training
- Care Induction Training
- Our comprehensive Care Induction Training and Refresher In-house programme is delivered by one of our award-winning trainers
- Care Induction Training
- Phase 1: 3 days in the classroom to learn every subject and unit required under the Care Certificate Standards.
- Phase 2: A 12-week probationary programme for all new staff members
- Phase 3: Ongoing training and development. (If required)
Phase 1 – 3 days of Induction Training
New employees complete a 3-day programme of training, meeting the requirements of the care certificate before they commence work. (Induction mandatory standards)
Phase 2: 12-week Probationary Programme
The programme continues for 12 weeks following the week of classroom/remote-based training.
During this period, new workers complete several service-specific assignments through the use of a care – certificate workbook with a fortnightly 121 support and review with a trainer.
The 12-week probationary programme period also includes:
- Completion of all mandatory training
- Direct observations
- Regular contact with line manager
- Recorded feedback from service users and colleagues
All our new care workers shadow experienced staff before they go out to work alone, and all of our care workers receive ongoing training as required throughout their careers. At the end of the probationary programme, supervision is held with the Registered Manager to assess competence. At this point, completion of the probationary period will be confirmed, and then a full care certificate is signed off upon successful completion of all elements.
Phase 3: Ongoing training and development. (If required)
This includes regular updates of all mandatory training, such as:
- Health & Safety
- Infection Control
- Fire Safety
- Emergency First Aid
- Food Safety & Nutrition
- Moving & Handling
- Medication Administration
- Safeguarding Vulnerable Adults and Children
Training Method
We recognise that everybody has a different learning styles and can offer various training methods, including the following:
- Classroom-based courses
- E-learning/ remote teaching-learning
- Distance learning
- Group sessions
- Workshops
- Individual coaching
- Use of learning resources
Skills for Care is the leading organisation in England responsible for ensuring the adult social care workforce consists of appropriately trained professionals who have the skills and knowledge to enable the best possible care and support for individuals with social care needs.
HNL Care Services Training offers required and recommended Skills for Care Training, to support the workforce within the caring sector, aimed at understanding compliance requirements at every level. Our compliance Skills for Care training workshops focus on ensuring that all members of staff have an understanding of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Our Yearly Refresher Training Courses is designed to give the learner an updated comprehensive and in-depth understanding of the following courses:-
Safeguarding Adults Training
The Safeguarding Adults training course is designed to provide learners with a better understanding of safeguarding measures their safeguarding responsibilities and how to protect vulnerable adults.
It explores
- Safeguarding responsibilities and ways to safeguard vulnerable adults
- Fundamental ways to recognise and respond to abuse, best practices to make safeguarding referrals.
- Working with other agencies to provide all adults with the right safeguarding support
- An adult’s basic human rights to consent and decision making
- Prepare learners on how to respond appropriately to safeguarding concerns.
Delivery is through a mixture of methods and involves learners in group exercises and discussions. Training is practical and interactive.
Approximate duration: I day
Who Should Take This Course?
This course is designed, for anyone whose job role involves working with vulnerable adults.
It’s suitable for workers of all levels, including team leaders, supervisors, new employees, and existing staff as a refresher
No pre-requisite training or knowledge is required.in particular
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Dementia Awareness and Refresher Training Course
The Dementia Awareness and Refresher Training Course are aimed to increase the confidence and capability of the learner when delivering care for people with dementia and their family.
The course covers all aspects of dementia, including the symptoms to look out for, information on how dementia is diagnosed, and tips for adaptations for the individual that suffers from dementia, It is designed to look at person-centered approaches to working with people with dementia as well as identifying key communication and support approaches to improve the care received by people with dementia.
Delivery is through a mixture of methods and involves learners in group exercises and discussions. Training is practical and interactive
Approximate duration: 1 Day
Who Should Take This Course?
This course is designed, for anyone who are/is looking after a person with dementia or who wishes to learn more about the condition. The course is suitable for learners of all levels.
It’s suitable for workers of all levels, including team leaders working in care home settings, domiciliary care, or simply relatives who are looking after a family member with the condition at home supervisors, new employees, and existing staff as a refresher
No pre-requisite training or knowledge is required.in particular
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Equality & Diversity Training
This Equality and Diversity in Health and Social Care training course is aimed to help learners understand and recognise their responsibilities to promote workplace equality and diversity, relating this to tolerance and shows how these apply to health and social care environments.
The Equality Act 2010 covers this Equality and Diversity Training course and introduces protected characteristics, discrimination, and unequal treatment in a professional setting.
This course provides learners with an understanding of how the values, opinions, and prejudices of an individual can influence those around them, and how this can lead to discrimination.
Learners will gain awareness of the value of equality, diversity, and inclusion and will be encouraged to promote equal opportunities in the workplace
It’s suitable for workers of all levels, including team leaders, supervisors, new employees, and existing staff as a refresher.
Delivery is through a mixture of methods and involves learners in group exercises and discussions. Training is practical and interactive.
Approximate duration: 1 Day
Who Should Take This Course?
This course is designed, for anyone in any sector, it’s suitable for workers of all levels, including team leaders, supervisors, new employees, and existing staff as a refresher
No pre-requisite training or knowledge is required.in particular
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Generic Infection Control & Prevention Training (COVID 19)
Infection control and prevention are designed for workplaces where the worker could be at risk of contracting some infection or infect others. This involves working in a healthcare environment, in close contact with individuals, as well as cleaning up human waste.
The training would provide the learner with the knowledge and skills necessary to reduce the spread of infection and illness in non-healthcare workplaces.
The course fundamental keys would include the following: –
Explains the fundamentals of infection prevention, the importance of personal hygiene, and how to correctly and safely use different types of PPE.
The sources of bacteria and how infectious bacteria move through hosts are discussed in this infection control course.
How to follow practical steps that help prevent the spread of COVID-19
Delivery is through a mixture of methods and involves learners in group exercises and discussions. Training is practical and interactive.
Approximate duration: 1 Day
Who Should Take This Course?
This Infection Control training course is designed for those who work in places where there is a potential risk of infection.
This includes: Agency nurses, Healthcare assistants, Refuse workers, Cleaners, Community services, etc.
No pre-requisite training or knowledge is required.in particular
Moving and Handling of People Training Course
This Moving and Handling Training Course is aimed at new starters and existing staff within the health and social care setting, where the assistance and movement of people is a prerequisite part of their role.
This Moving and Handling People course will provide the learner with an introduction to safe manual handling practices so that they know how to carry out an individual risk assessment. It is designed to provide learners with a comprehensive underpinning knowledge to assist and move individuals.
The course fundamental keys would include the following: –
- Understand manual handling legislation as it applies to Healthcare
- Move handle and position people in a way that requires the least amount of effort
- Move and handle people in a way that provides greater comfort and dignity to the patient or resident
- Understanding of spinal mechanics
- Conduct a personal risk assessment for patients / residents
- Safely move people with and without the use of specialist moving and handling equipment.
Delivery is through a mixture of methods and involves learners in group exercises and discussions. Training is practical and interactive.
Approximate duration: 1 Day
Who Should Take This Course?
This course is designed, for anyone who works in a health and social care setting
The course is suitable for learners of all levels.
It’s suitable for workers of all levels, including team leaders working in care home settings, domiciliary care, new employees, and existing staff as a refresher
No pre-requisite training or knowledge is required.in particular
Safe Handling of Medication Administration Training
Medication Administration training is designed as a reminder course for healthcare professionals who have key responsibilities of receiving, storing, administering, and disposing of medication.
Why do you need this course?
Medication is important to alleviate any symptoms and improve the health and wellbeing of a person’s life, so the ability to administer it has to be followed appropriately or it can be dangerous to health.
Healthcare professionals are accountable not only for the safe administration of drugs, but also for ensuring consistency, promoting independence, and respecting user/patient service decisions.
The course fundamental keys would include the following: –
- Understanding legislation
- Rights of medication administration
- Classification of medication
- Routes medication get into the body
- Records keeping and maintenance
- Mar Charts (Medication Administration record)
- Understanding types and reasons for errors
- Self-administration of medication etc.
Delivery is through a mixture of methods and involves learners in group exercises and discussions. Training is practical and interactive.
Approximate duration: 1 Day
Who Should Take This Course?
This course is designed, for anyone who works in a health and social care setting
The course is suitable for learners of all levels.
It’s suitable for workers of all levels, including team leaders working in care home settings, domiciliary care, new employees and existing staff as a refresher
No pre-requisite training or knowledge is required.in particular
End of Life Training
End-of-life care is significant as it is a type of care that is holistic, empathetic, cost-efficient, and effective. At the end of a person’s life, there are usually a variety of people involved in the treatment of people and support, which is not easy to be part of.
End-of-Life Training would support the learner to develop their understanding and knowledge of how to sensitively and appropriately care for individuals in the final stages of life.
The course fundamental keys would include the following: –
- Advanced Care Planning
- Factors affecting end-of-life care.
- End of Life Care
- Emotions, Feelings,
- Forms of Dying, The Process of Dying,
- Support and Aftercare.
Delivery is through a mixture of methods and involves learners in group exercises and discussions. Training is practical and interactive.
Approximate duration: 1 Day
Who Should Take This Course?
This course is designed, for anyone who works in a health and social care setting or an individual who requires the skills and knowledge to support an individual at their end of life, as well as their families and significant others.
The course is suitable for learners of all levels.
It’s suitable for workers of all levels, including team leaders working in care home settings, domiciliary care, new employees, and existing staff as a refresher
Accredited Care Qualification
Preparing to Work in Adult Social Care – Level 2 and 3
This qualification aims to develop some of the knowledge required and key details of the role a social care worker performs, including safeguarding, communication, equality, diversity, and inclusion among others.
The Preparing to Work in Adult Social Care – Level 2 is a course that is designed to provide Learners who are interested in working in the Adult Social Care sector or those learners who seek to know more about this sector. It will give learners adequate knowledge and understanding of the care sector and some of the roles in it.
The Preparing to Work in Adult Social Care – Level 3 is a course that is designed to provide Learners who are thinking of or are just starting a career in Adult Social Care. It will give Learners adequate supporting knowledge and understanding of the health care sector, as well as their role within to aim of this qualification, is to develop some of the knowledge required and key details of the role a social care worker performs, including safeguarding, communication, equality, diversity and inclusion among others.
Taking this course learners will have to consider making use of progression into further courses that give in-depth knowledge of the care sector.
Learners will gain knowledge and understanding of the following areas that relate to working in Adult Social Care:
- Principles of communication in adult social care settings
- Principles of personal development in adult social care settings
- Principles of diversity, equality, and inclusion in adult social care settings
- Principles of safeguarding and protection in health and social care
- Introduction to duty of care in health, social care or children’s and young people’s settings
- Understand the role of the social care worker
- Understand person-centered approaches in adult social care settings
- Understand health and safety in social care settings
- Understand how to handle information in social care settings
Prerequisites:
Learners do not require any particular entry requirements.
Learners can register when they want but have a full year to complete the course.
Learners will get access and support from their tutor/ assessor during their study.
Assessment:
Each course unit of the course will comprise a written assignment (such as a portfolio for evidence of learning), and assignments will consist of both knowledge and understanding related tasks.
Guidance to Learning
To ensure consistency and quality of learning, Learners are provided with resources to support their identify learning style including:
- Agreed one to one tutorial support by a qualified assessor or trainer
- Workshops to facilitate learning, which is flexible based on individual learners learning style and needs.
- Different assessment method`s relating to workplace requirements for job responsibility
- Learning resources to improve learner`s understanding and knowledge of required learning outcomes
- Workplace competence skills observation visits – where the learner demonstrate their acquired training and management knowledge,
The aim of the Level 2 Diploma in Care is to confirm occupational competence for Adult Care Workers or Healthcare Support Workers.
This qualification is vocationally based and allows Learners to develop and demonstrate key competence that is required in areas of health and social care.
Learners would develop the knowledge, understanding, and practical skills that are related to the specified job position.
Prerequisites
- An appropriate standard of literacy and numeracy
- Related work experience
- Care Certificate
- Prepare to work in Care Sector qualification
Course Duration & Support:
Learners can register when they want with completion usually achieved within one year.
The duration of this qualification is dependent upon the learner
- Learners will get 121 access and support from their tutor/ assessor during their study.
- Observation and support of competence skills by the assessor
Assessment:
Each unit of the course will comprise a written assignment, this will consist of both knowledge and understanding related tasks.
A portfolio of evidence would also be achieved through scenarios of observations, discussions, questioning, witness statements, reflective learning journals, and other forms of evidence, which would be created for final assessment and verification of learning.
What learners will learn?
The qualification consists of both Mandatory and Optional units. which provides a generic introduction to care and allows learners to specialise in one any pathway of their choice. All units cover several topics relating to different learning outcomes and a minimum of 46 credits must be achieved to gain the Level 2 Diploma in Care.
Guidance to Learning
To ensure consistency and quality of learning, Learners are provided with resources to support their identify learning style including:
- Agreed one to one tutorial support by a qualified assessor or trainer
- Different assessment method`s relating to workplace requirements for job responsibility
- Learning resources to improve learner`s understanding and knowledge of required learning outcomes
- Workplace competence skills observation visits – where the learners demonstrate their acquired training and management knowledge.
Progression Opportunity
On successful completion of Level 2 in Health and Social Care, there would be opportunities to progress to a Level 3 Diploma in Health and Social Care.
The Level 3 Diploma in Adult Care is an occupational qualification designed for individuals working within the Adult Care Sector.
The qualification is aimed to provide a career path for learners who wish to develop their care capabilities within the health and social care sector.
The Level 3 Diploma in Health and Social Care (Adults) is designed to develop the health and social care workers, who have key responsibilities for delivery of care and support at a team leader or supervision level.
Prerequisites
- An appropriate standard of literacy and numeracy
- Related work experience
- Completed Level 2 Health & Social Care Qualification
Course Duration & Support:
Learners can register when they want with completion usually achieved within 12- 14 months. The duration of this qualification is dependent upon the learner
- Learners will get 121 access and support from their tutor/ assessor during their study.
- Observation and support of competence skills by the assessor
Assessment:
Each unit of the course will comprise a written assignment, this will consist of both knowledge and understanding related tasks.
A portfolio of evidence would also be achieved through scenarios of observations, discussions, questioning, witness statements, reflective learning journals and other forms of evidence, which would be created for final assessment and verification of learning.
What Learners will learn?
This qualification provides a generic core of mandatory units that apply to all health and social care contexts and allows learners to select specialisms in the optional units.
To achieve the Level 3 Diploma in Adult Care learners must achieve a minimum of 58 credits.
There are 2 ‘pathways’ available to learners depending on the environment in which they work – Generic or Clinical.
Guidance to Learning
To ensure consistency and quality of learning, Learners are provided with resources to support their identify learning style including:
- Agreed one to one tutorial support by a qualified assessor or trainer
- Different assessment method`s relating to workplace requirements for job responsibility
- Learning resources to improve learner`s understanding and knowledge of required learning outcomes
- Workplace competence skills observation visits – where the learners demonstrate their acquired training and management knowledge.
Progression Opportunity
On successful completion of Level 3 in Health and Social Care, there would be opportunities to progress to study a variety of Level 4 or 5 Diploma qualifications, including Level 4 Diploma in Management for Health and Social Care or BSc (Hons) Integrative Health and Social Care degree program.
The Level 4 Diploma in Adult Care is designed for Senior Carers and other Carers in a senior position / working within the Adult Care Sector.
This qualification is aimed to support a team leader, assistant manager to develop specialist knowledge and skills in their area of responsibility and enable learners to promote a person-centered values-based culture within the care setting.
Prerequisites
- An appropriate standard of literacy and numeracy
- Related work experience – Senior Role or Team Leader
- An appropriate standard of a Health & Social Care Qualification
Course Duration & Support:
Learners can register when they want with completion usually achieved within 18 months. The duration of this qualification is dependent upon the learner`s commitment
- Learners will get 121 constant access and support from their assessor/trainer during their study.
- Observation and support of competence skills by assessor/trainer
Assessment:
Each unit of the course will comprise a written assignment, this will consist of both knowledge and understanding related tasks.
A portfolio of evidence would also be achieved through scenarios of observations, discussions, questioning, witness statements, reflective learning journals, and other forms of evidence, which would be created for final assessment and verification of learning.
What Learners will learn?
Learners must accrue at least 70 credits to achieve the Level 4 Diploma in Adult Care. including 12 mandatory units, and a selection of optional units.
The qualification will prepare the learner to manage complex situations in adult care and to give advice and guidance to customers and service users of different care services. It is achieved through a portfolio of evidence which will consist of observations, discussions, questioning, witness statements, reflective learning journals, and other forms of evidence.
Guidance to Learning
To ensure consistency and quality of learning, Learners are provided with resources to support their identify learning style including:
- Agreed one to one tutorial support by a qualified assessor or trainer
- Workshops to facilitate learning, which is flexible based on individual learners learning style and needs.
- Different assessment method`s relating to workplace requirements for job responsibility
- Learning resources to improve learner`s understanding and knowledge of required learning outcomes
- Workplace competence skills observation visits – where the learners demonstrate your acquired training and management knowledge
Progression Opportunity
On successful completion of Level 4 in Health and Social Care, there would be opportunities to progress to a Level 5 Diploma in Health and Social Care qualifications for the management or senior practitioner roles, or to specialist qualifications reflecting the context in which they work.
This qualification provides learners with the skills and knowledge needed to manage practice and lead others in adult health and social care provision or in children and young people’s services.
The Level 5 Diploma in Care Leadership and Management is a requirement by Care Quality Commission (CQC) for any individual who is looking to assume a Registered Manager position. We offer this program to those who are currently employed as a:
- Registered Managers
- Social Worker
- Care Manager
- Assistant or Deputy Care Manager
- Support worker / Senior Care worker
- Supervisor
- Team Leader
Prerequisites
- An appropriate standard of literacy and numeracy
- Related work experience – Senior Role or Team Leader
- Level 3 / Level 4 Health and Social Care Qualification
Course Duration & Support:
Learners can register when they want with completion usually achieved within 12- 18 months. The duration of this qualification is dependent upon the learner`s commitment
What Learners will learn?
Learners must accrue 90 credits to achieve the Level 5 Diploma in Adult Care Learners, a minimum of 66 of these credits must be at/above Level 5.
Learners must take the 6 Shared Core Mandatory Units, 5 Mandatory Adults’ Advanced Practice Pathway Units (51 credits), and the remaining 39 credits from Option units, which are decided by one of 5 optional pathways, as follows:
- Adults’ Residential Management pathway
- Adults Management pathway
- Adults’ Advanced Practice pathway
- Children and Young People’s Advanced Practice pathway
- Children’s and Young people’s Management pathway
The optional pathway will be selected base on the learner working role in an appropriate setting, or have the opportunity to carry out responsibilities associated with these roles,
The duration of this qualification is dependent upon the learner, on average it will take 18 months.
You will cover a range of topics, including:
- The Assessment of Individual Needs
- The Planning and Review of Care Programmes
- Procurement and Tendering
- Risk Management
- Effective Governance
- Domiciliary Care Management
Guidance to Learning
To ensure consistency and quality of learning, Learners are provided with resources to support their identify learning style including:
- Agreed one to one tutorial support by a qualified assessor or trainer
- Workshops to facilitate learning, which is flexible based on individual learners learning style and needs.
- Different assessment method`s relating to workplace requirements for job responsibility
- Learning resources to improve learner`s understanding and knowledge of required learning outcomes
- Workplace competence skills observation visits – where the learners demonstrate your acquired training and management knowledge
Progression Opportunity
On successful completion of Level 5 Diploma, The Care Quality Commission (CQC) requirement is met for anyone looking to undertake a Registered Manager position